Effective date: August 2024

​Andy McCormack, Its My Life Counselling and Coaching operates the www.itsmylife.co.nz website (hereinafter referred to as the "Service").

​This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Session information

 One policy that applies to all areas is detailed below (online and face to face counselling/coaching):

1. Its My Life does not and will not share any information that is provided during a session, through online counselling or face to face counselling with any other 3rd party without your express permission and knowledge. (except as below)

The only exceptions to this is are

• Safety -  where there is a risk of harm to self or others, appropriate organisations and support will be contacted

• Supervision – As a member of a professional Counselling  body I am required to meet with another counsellor (my Supervisor) to discuss my client load and any specific issues that I am working with. No names are mentioned in these sessions thus clients' confidentiality is protected

• Legal Requirement – if legally required to do so, details and information will be released 

While every effort is made to secure the privacy and confidentiality of all client information, Its My Life accepts no responsibility or liability for such security/confidentiality.

General Data and information

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 
 
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected 
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
    •    Email address
    •    First name and last name
    •    Address, State, Province, ZIP/Postal code, City
    •    Cookies and Usage Data
 
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
 
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
 
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.
 
Examples of Cookies we use:
    •    Session Cookies. We use Session Cookies to operate our Service.
    •    Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

    •    Security Cookies. We use Security Cookies for security purposes.
 
Use of Data
Andy McCormack and Its My Life Counselling and Coaching uses the collected data for various purposes:

    •    To provide and maintain the Service

    •    To notify you about changes to our Service

    •    To allow you to participate in interactive features of our Service when you choose to do so
    •    To provide customer care and support

    •    To provide analysis or valuable information so that we can improve the Service

    •    To monitor the usage of the Service

    •    To detect, prevent and address technical issues


Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.
 
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
 
Disclosure Of Data
Legal Requirements
Andy McCormack and Its My Life Counselling and Coaching may disclose your Personal Data in the good faith belief that such action is necessary to:
    •    To comply with a legal obligation
    •    To protect and defend the rights or property of Andy McCormack and Its My Life Counselling and Coaching
    •    To prevent or investigate possible wrongdoing in connection with the Service
    •    To protect the personal safety of users of the Service or the public
    •    To protect against legal liability
 
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
 
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
 
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
 
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18..
 
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For more information please contact me